Frequently Asked Questions
Scout International typically uses USPS & UPS as the primary shipping agent. At our discretion we sometimes choose an alternative shipping agent such as Federal Express.
We aim to ship your order with embroidery within 3-4 business days of receiving it. Shipping times from our California warehouse vary depending on shipping zones but typically within 4-5 business days.
Tracking information is provided on request with tracking numbers and delivery status. Please request tracking via email:
Customer service is available by email: firstname.lastname@example.org
Phone support can be directed to: 213 921 4084